Ornamental Casting

Terms and Conditions

Website terms and conditions: Goods to consumers, payment online
These terms and conditions regulate the business relationship between you and us. By using Our Website in any way, or by buying from us, you agree to be bound by them.
No person under the age of 18 years may purchase Goods. If you are under 18, please confer with an adult to make your purchase.
     We are:            Ornamental Castings
     Our address is:    PO Box 486
                        Guildford NSW 2161
                        Australia
     You are:           a visitor to Our Website / our customer

The terms and conditions

1    Definitions

In this agreement:
     "Carrier"       means any person or business contracted by us to carry Goods from us to you,
                     whether all or part of the distance.
     "Consumer"      means any natural person who, in connection with this agreement, places an
                     order for Goods.
     "Our Website"   means the entire computing hardware and software installation that is or
                     supports Our Website.
     "Goods"         means any of the Ground Service Equipment (GSE) products we offer for sale on
                     Our Website.
     "Content"       means any material in any form published on Our Website by us or any third
                     party with our consent.

2    Our contract with you
These terms and conditions apply:
     2.1    So far as the context allows, to you as a visitor to Our Website; and in any event to
            you as a buyer or prospective buyer of our Goods.

     2.2    We shall accept your order through confirmation on Our Website. That is when our
            contract is made.

     2.3    We may change these terms from time to time. The terms that apply to you are those
            posted here on Our Website on the day you order Goods.

     2.4    Unfortunately, we cannot guarantee that Goods advertised on Our Website are available.
     2.5    If we do not have all of the Goods you order in stock, we will offer you alternatives.             If this happens you may:
            2.5.1    accept the alternatives we offer;
            2.5.2    cancel all or part of your order;
     2.6    If in future, you buy Goods from us under any arrangement which does not involve your
            payment via Our Website, these terms still apply.

     2.7    If we owe you money on account of your cancellation, we will credit your credit or
            debit card or PayPal account as soon as reasonably practicable but in any event no
            later than 30 days from the date of cancellation of your order.


3    Your account with us
     3.1    You agree that you have provided, and will continue to provide accurate, up to date,
            and complete information about yourself. We need this information to provide you with
            the Goods.

4    Price and Payment
     4.1    We endeavour to keep Our Website and catalogue prices updated and accurate but it is
            possible that the price may have increased from that published. If that happens, we
            will not send your order until you have confirmed that you wish to order at the new
            price.
     4.2    Banking charges by the receiving bank on payments to us will be borne by us. All other
            charges relating to payment in a currency other than Australian Dollars will be borne
            by you.
     4.3    Any information given by us in relation to exchange rates are approximate only and may
            vary from time to time.

5    Delivery
     5.1    Deliveries will be made by post / a Carrier instructed by us to the address stipulated
            in your order.
     5.2    If your order is returned undelivered, we will notify you to try to arrange an
            alternative delivery. If we are unable to contact you after 30 days from the first time
            we attempted delivery, we will cancel your order and return money paid for the Goods.
            We will retain any charge we made for delivery.
     5.3    If we are unable to fulfill your order within 21 days of the date of your order, we
            shall notify you by e-mail to arrange a later date for delivery and giving you the
            option of cancelling your order.
     5.4    We may deliver the Goods in instalments if they are not all available at the same time
            for delivery.
     5.5    Goods are sent at our risk until received by you or by any other person at the address.
     5.6    Goods are sent by post. We will send you a message by email to tell you when we have
            despatched your order.

6    Cancellation of order
     6.1    You may cancel your order at any time before we despatch your order.
     6.2    If you cancel before we have sent the Goods, we will refund to you the price of the
            Goods and the cost of delivery, if any.
     6.3    If you cancel after we have despatched the Goods, we will refund the price of the Goods
            only, once the Goods are returned. You are responsible for the cost of returning the
            Goods.
     6.4    If you cancel your order after we have despatched the Goods, you must return them to us
            within 14 days in the same condition in which you received them. We cannot refund your
            money if the Goods have been used, worn or damaged.
     6.5    You are responsible for the cost of returning them.
     6.6    We will refund your money within 30 days after we receive the Goods.
     6.7    This paragraph does not affect your rights in the event that the Goods are faulty.

7    Foreign taxes, duties and import restrictions
     7.1    If you are not in Australia, we have no knowledge of, and no responsibility for, the
            laws in your country.
     7.2    You are responsible for purchasing Goods which you are lawfully able to import and for
            the payment of import duties and taxes of any kind levied in your country.

8    Goods returned
     8.1    If for any reason you are not completely happy with your purchase, just contact us
            within 30 days, and we will refund all your purchase price.
     8.2    To do this, it is essential that you follow the instructions below. These provisions
            apply in the event that you return Goods to us because you say they are faulty:
     8.3    You must tell us by email message to john@orncastings.com or by letter to our land
            address at the top of this agreement, that you would like to return Goods, specifying
            exactly what Goods and when purchased, and giving full details of the defect or other
            reason for return.
     8.4    The Goods must be returned to us as soon as any defect is discovered.
     8.5    So far as possible, Goods should be returned:
            8.5.1    with both Goods and all packaging as far as possible in their original                              condition;
            8.5.2    securely wrapped;
            8.5.3    at your risk and cost.

9    Disclaimers
     9.1    We or our Content suppliers may make improvements or changes to Our Website, the
            Content, or to any of the Goods, at any time and without advance notice.
     9.2    You are advised that Content may include technical inaccuracies or typographical
            errors. This is inevitable in any large website. We would be grateful if you bring to
            our immediate attention, any that you find.
     9.3    We give no warranty and make no representation, express or implied, as to:
            9.3.1    the adequacy or appropriateness of the Goods for your purpose;
            9.3.2    the truth of any Content on Our Website published by someone other than us;
            9.3.3    any implied warranty or condition as to merchantability or fitness of the
                     Goods for a purpose other than that for which the Goods are commonly used;
            9.3.4    compatibility of Our  Website with your equipment , software or
                     telecommunications connection.
     9.4    Our Website contains links to other Internet websites outside our power and control.
            You acknowledge and agree that we shall not be liable in any way for the Content of any
            such linked website, nor for any loss or damage arising from your use of any such
            website.
     9.5    We are not liable in any circumstances for special, indirect or consequential loss or
            any damages whatsoever resulting from loss of use, loss of data or loss of revenues or
            profits, whether in an action of contract, negligence or otherwise, arising out of or
            in connection with your use of Our Website or the purchase of Goods.
     9.6    In any event, including the event that any term or condition or obligation on our part
            ("Implied Term") is implied into these conditions by law, then our liability is limited
            to the maximum extent permitted by law, to the value of the Goods or services you have
            purchased.
     9.7    The above two sub paragraphs do not apply to a claim for personal injury.

10   Content and Intellectual Property Rights
     10.1   We will defend the intellectual property rights in connection with our Goods and Our
            Website, including copyright in the Content whether provided by us or by any other
            content provider (including copyright in: text, graphics, logos, icons, images, audio
            clips, digital downloads, data, and software).
     10.2   We also claim copyright in the designs and compilation of all Content of Our Website.
            Title, ownership rights, and shall remain the sole property of us and / or the other
            content provider. We will strongly protect those rights in all countries.
     10.3   Except as set out below, you may not copy, modify, publish, transmit, transfer or sell,
            reproduce, create derivative works from, distribute, perform, display, or in any way  
            exploit any of the Content, in whole or in part.
     10.4   You may not use our name or logos or trade marks or any other Content on any website of
            yours or that of any other person.
     10.5   Subject to the other terms of this agreement, you may not download or copy or store
            electronically any significant portion of any Content.

11   Your email address
     11.1   You represent that any email address entered by you, when used alone or combined with a
            second or third level domain name, does not interfere with the rights of any third
            party and has not been selected for any unlawful purpose.
     11.2   You acknowledge and agree that we shall not be liable to you in the event that we are
            ordered or required by a court or judicial authority, to desist from using or
            permitting the use of a particular domain name as part of a name or email address.

12   System Security
     12.1    We will do our best to maintain Our Website so that you have constant use, but there
             will be times when your use may be interrupted.
     12.2    You agree that you will not, and will not allow any other person to violate or attempt
             to violate any aspect of the security of Our Website.
     12.3    You may not use any software tool for the purpose of extracting data from Our Website.
     12.4    You understand that any such violation is unlawful in many jurisdictions and that any
             contravention of law may result in criminal prosecution.

13   Indemnity
     You agree to indemnify us against any claim or demand, including reasonable lawyers' fees,
     made by any third party due to or arising in any way out of your use of Our Web Site, or the
     infringement by you, or by any other person using your computer, of any intellectual property
     or other right of any person.

14   Miscellaneous provisions
     14.1    When we communicate with you by email, you agree that email communications are
             contractually binding in the same way as properly signed and dated paper sent by post.
     14.2    Where we provide Goods or services without specific charge to you, then it (or they)
             is deemed to be provided free of charge, and not to be associated with any other Goods
             or service for which a charge is made. Accordingly, there is no contractual nor other
             obligation upon us in respect of those Goods or service.
     14.3    Nothing in this agreement or on Our Website shall confer on any third party any
             benefit or obligation.
     14.4    If any of these terms is at any time held by any jurisdiction to be void, invalid or
             unenforceable, then it shall be treated as changed or reduced, only to the extent
             minimally necessary to bring it within the laws of that jurisdiction and to prevent it
             from being void and it shall be binding in that changed or reduced form. Subject to
             that, each provision shall be interpreted as severable and shall not in any way affect
             any other of these terms.
     14.5    No waiver by us, in exercising any right, power or provision in this agreement shall
             operate as a waiver of any other right or of that same right at a future time; nor
             shall any delay in exercise of any power or right be interpreted as a waiver.
     14.6    In the event of a dispute arising out of or in connection with these terms or any
             contract between you and us, then you agree to attempt to settle the dispute by
             engaging in good faith with us in a process of mediation before commencing arbitration
             or litigation.
     14.7    We are not liable for any breach of our obligations resulting from causes beyond our
             reasonable control including strikes.
     14.8    This Agreement shall be governed by and construed in accordance with the law of
             Australia. This agreement shall not be governed by the United Nations Convention on
             Contracts for the International Sale of Goods, the application of which is hereby
             expressly excluded.

These Terms and Conditions authorised by John Dersch of Ornamental Castings, PO Box 486 Guildford NSW 2161 Australia.

I, the customer, have read and understood Ornamental Castings’ terms and conditions above, and I agree that they form part of the contract between us. If I am under the age of 18 years, I confirm that I have brought the terms and conditions to the notice of my parent or guardian, and that person has agreed that I may buy your Goods.


By using Our Website in any way, or by buying from us, you agree to be bound by these terms and conditions.
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© Ornamental Castings 2015. Updated November 2015